Our firm is committed to ensuring that you remain a raving fan of Investment Gold. And we know how important it is for you to get timely answers to your questions. So we encourage you to pick up the telephone and call our office whenever you have a question or problem.

When you call our office for assistance, you'll speak with one of our Investment Gold experts. Most questions can be answered over the telephone. But if necessary, our staff can also access your computer via the internet to investigate an issue or perform a task for you. We use a software product called pcAnywhere to access your computer (we also use pcAnywhere to install and set up Investment Gold). Please note that our approach to using pcAnywhere works in any office and doesn't compromise your internet security in any way. If you'd like to learn more about how we ensure your security, please click here.

For the utmost in flexibility, our ongoing assistance is provided on an as-needed basis. You don't need to commit to a certain volume of assistance or pre-purchase an assistance plan.